Imagistone After Sale Service: "What if my surface is damaged?"
We believe that Imagistone for kitchen and bath surfaces is a tremendous value based on price and beauty. We are realistic and know that over time Imagistone consumers may require follow up repair services. While our warranty is for 12 months we take great pride in continuing to service our customers after this 12 month period has elapsed. Imagistone's greatest strength (unlike other solid surfaces) is that nearly any damage that may result (from day to day use) is repairable. These repairs can normally be done in only a few minutes and Imagistone seldom charges their customers for these repairs. The procedure is for the customer to email or call regarding the required repair, we will put you on the repair list and schedule your repair when we are going to be in your geographic area . The purchase of kitchen or bath surfaces is always a major purchase decision. Quality and Price are always critical variables in the decision process, but not nearly enough thought is given to "What if my surface is damaged, can it be repaired?"
Tuesday, October 27, 2009
Imagistone After Sale Service: "What if my surface is damaged?"
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